due to lack of visibility on inventory in transit
A food ingredient sales person has been after a particular account for a couple of years when the call for help finally comes in: the prospect has just learned that his regular supplier won’t be able to fulfill a promised order. The food importer has one chance to win the deal: the customer has reluctantly given him until the close of the business day to commit to providing the goods. The sales person feels pressure to promise he can fulfill the order, but he has no idea whether he can actually make good on the promise. The one person with the best picture of the supply chain is the company’s owner (he keeps supply chain info in his head). But he is out of reach for the next three days.
The sales person has two choices:
- Say he can’t fulfill the order and hope his honesty will mean another chance the next time the prospect has a problem.
- Promise goods he does not know he will be able to deliver.
The VISCO Chem Solution
VISCO Chem is the most effective way we’ve seen for small and medium size importers to monitor their supply chain. We’ve created a tool called the Product Position Sheet that will show inventory on order but still at source, inventory in-transit (with ETA), and inventory in your warehouse (or in multiple warehouses).
The Position Sheet will show all outbound orders waiting to be fulfilled, as well as indicating that inventory is moving “back-to-back” (direct to customer, drop-shipment, etc.). Finally, the Position Sheet will display the cumulative totals showing long/short.
Most often the information is displayed monthly, but the Position Sheet can be configured to suit any need.
Like everything else in VISCO Chem, the Position Sheet may be viewed from any computer with Internet access by users with appropriate permissions. This is particularly important for companies with sales forces spread out across the country, or around the world.
The Position Sheet provides real-time “available-to-sell” information. We’ve seen some user companies facing the type of situation described above actually redirect portions of inventory in-transit to capitalize on opportunities to win business.