Company: About Us
What you can expect from VISCO as your Software Vendor:
- We will do what we say we will do
- We will take the time to understand your business
- We will be attentive to your needs
- We will solve problems for you
Our History and Team
VISCO has been serving the needs of Chemical Importers since 1990. Through the 1990’s we developed custom software applications, but after finding that so many companies were experiencing the same problems, we decided to bring our solutions into one all encompassing application designed specifically for the industry. In 2001, VIS was born. It was the chemical importing industry's first Enterprise software application. Based out of Kingston, NY, our
team is made up of three primary departments.
Development- Credited with the development of the original application, this team also is responsible for:
- Delivering routine enhancements to the core application
- Customizing each customer's version of the application to assure that our customers get the most functionality from our software
- Quality control to ensure that the quality of the software is unparalleled
Implementation- This team is designed to serve our customers during the most challenging time which is the “implementation period”. This is the time when the system is configured and modified to fit while the users are trained on how to best use the system. Some these services include:
- Business Analysis and Consulting
- System Configuration: Applying system settings to provide a semi-customized software “out of the box”
- Installation and Workstation Configuration: Preparing the hardware
- Document and Report Work: Formatting of Documents and Reports
- Training
- End User Support
Sales and Marketing- You will be assigned a representative who will be your primary point of contact from the pre-sale evaluation period throughout the duration of the relationship. Some of the things you can expect from your representative include:
- Product Information and Demonstrations
- Answers to any questions
- Implementation, Integration and Customization planning and estimates
- Training
Our Goal
VISCO provides small to medium-size chemical importers with an affordable solution that far surpasses the competition in terms of usability and value. The Venture Information System is not an everything-to-everyone package, nor is it intended to be an "add-on;" We are the third generation solution, enabling corporations involved iin the global trade of chemical and related products to actively manage EVERY facet of their company with one complete system.